Frequently Asked Questions
1. What is vivo V25&V25e promotion about?
When you buy a vivo V25 & V25e smart phone during the promotion period and use together with MPT SIM card, you will get below device bonus every month up to 6 months for both device models.
New MPT SIM card user : 3GB + 100 Minute (on-net) per month
Existing MPT SIM card user : 1.5GB + 100 Minute (on-net) per month
2. How to get bonus with vivo V25&V25e?
Firstly, you need to use vivo V25&V25e smart phone with MPT SIM card. And then you need to top-up 3,000 MMK and above every month from any top-up channel in order to activate the Vivo V25&V25E bonus. But that 3,000 MMK will be in main balance.
3. When can user get device bonus after top-up?
If user starts use vivo V25&V25e device together with MPT sim card in Day 1 and top-up 3,000 Ks in that same day, user will get device bonus in Day 2.
If user starts use vivo V25&V25e device together with MPT sim card in Day 1 and top-up 3,000 Ks in Day 2, user will get device bonus in Day 2.
4. How long will the bonus data be given?
Up to 6 months, from the month of bonus activation.
E.g. if subscriber activate the bonus in April 2021, free bonus will be given up to September, even if subscriber didn’t top-up and didn’t get bonus in May to July.
5. What will happen if I switch to base plan?
Free bonus data can only be used if subscriber is on Swe Thahar plan or Shal Pyaw plan or Shwe Zagar plan.
If subscriber switches to base and then switches back to Swe Thahar plan or Shal Pyaw plan or Shwe Zagar plan, subscriber will get remaining bonus data back.
6. What is the expiry date of free data?
Free data would last till 30 days from the day it is given.
7. Which type of data will be used first, free or paid data?
Free data will always be used first.
8. What is the price of vivo V25&V25e?
vivo V25 price is 1,229,800 MMK.
vivo V25e price is 749,800 MMK.
9. Where can I buy vivo V25&V25e?
MPT branded shops, vivo branded shops and other mobile shops
10. Where can I repair my phone?
Plz refer to the below authorized service list link
11. When will vivo V25&V25e be available?
vivo V25 will be available in the market by 24th September 2022.
vivo V25e will be available in the market by 16th October 2022.